Automatic monitoring
Shipments checked daily, with deadline emails at T-14, T-7 and T-3.
A direct line
Bugs and requests go to support@shipments.fyi and reach a human, not a queue.
Founding price, locked
Pilot members keep their price when general pricing changes.
Being honest about what this is
- It is pre-release software. Things will break, and we will ask you to tell us when they do.
- Reimbursement figures are estimates, priced at sourcing cost — Amazon decides what it actually pays.
- Keep your own eye on your claim deadlines. Our alerts are a safety net, not a replacement for your own process — a missed 60-day window is real money and we cannot get it back for you.
- We never file claims or contact Amazon on your behalf, and we never ask for your Seller Central password.
The full detail is in section 6 of the Terms.
We use your details to run the pilot and contact you about it — nothing else. See the privacy policy. You can leave at any time by emailing support@shipments.fyi.