shipments.fyi ("we", "us") provides tools that help Amazon FBA sellers reconcile shipments, track reimbursement claim deadlines, and understand per-SKU profit. This policy explains what data we collect, why, where it lives, and your choices. Questions or requests: support@shipments.fyi.
The short version
- The free scanner and profit tools run entirely in your browser — CSV files you analyze there are never uploaded to our servers unless you are signed in and explicitly import or track something.
- We collect the minimum needed to run the service: your account email, the business data you choose to save, and payment records. We collect no data about your buyers.
- We never sell your data, never share it with other sellers, and never aggregate it across customers for resale or published insights.
Data we collect
Account data
Sign-in is handled by Clerk (our authentication provider). We receive your email address and a unique account identifier. We do not see or store your password.
Business data you choose to save
If you are signed in and use the server-backed features, we store what you submit: imported FBA shipment CSV data (shipment IDs, SKUs, FNSKUs/ASINs, quantities, dates), tracked claim records (units short, estimated values, deadlines, case text, statuses), and per-SKU costs you enter for profit analysis. This is your operational business data; it contains no information about your buyers.
Client-side analysis
The free scanner and true-profit analyzers parse your files locally in your browser. Those files are not transmitted to us, logged by us, or retained anywhere — closing the tab discards them.
Payments
Paid subscriptions are processed by Stripe. Your card number never touches our servers — we store only a payment-method reference, your plan, amounts charged, and billing status so we can operate your subscription.
Waitlist and email
If you join the waitlist we store your email address and where on the site you signed up, and sync that to Brevo, our email provider, to send you the email you asked for. Transactional emails (claim-deadline alerts, billing notices) also send through Brevo.
Cookies
We use essential session cookies from Clerk to keep you signed in. On payment pages, Stripe.js sets its own cookies (such as __stripe_mid) for fraud prevention. We currently run no advertising trackers and no third-party analytics.
Where your data lives (subprocessors)
We use a small set of infrastructure providers, each receiving only what their function requires: Vercel (application hosting), Neon (PostgreSQL database), Clerk (authentication), Stripe (payment processing), and Brevo (email delivery). Application data is stored in the United States; Brevo processes email and contact data in the European Union.
How we use data
Only to provide and improve the service you signed up for: running your scans and claim tracking, sending the alerts and billing emails you enabled, and support. We do not sell personal data, share it with advertisers, or combine data across customers to build or publish market insights.
Amazon data
Today, all Amazon-related data in shipments.fyi comes from CSV files you export from Seller Central and provide yourself. When our direct Amazon Selling Partner API integration launches, API-sourced data will be handled under Amazon's Data Protection Policy, including its encryption, retention, and deletion requirements, and this policy will be updated before that launch.
Security
All data is encrypted in transit (TLS) and at rest. Access to production systems is limited, credentialed, and protected by multi-factor authentication. Every data query in the application is scoped to your account — with no valid session, reads return nothing.
Retention and deletion
We keep your saved business data while your account is active so the service works. Email support@shipments.fyi to request export or deletion of your account and its data — we honor deletion requests within 30 days, except records we must keep for legal or tax reasons (e.g., payment ledger entries).
Your rights
You can access, correct, export, or delete your personal data by contacting us. If you unsubscribe from marketing email, we stop sending it; transactional email (billing notices, deadline alerts you enabled) continues while the feature is active.
Changes
We'll update this page when our practices change and revise the effective date above. Material changes will be announced by email to account holders.
See also our Terms of Service.